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Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer
Roman Schoeneboom
Touchpoint - Designing from Within 15 No. 3 (2024)
https://doi.org/10.30819/touchpoint.15-3.06 pp: 28-33 2024-12-06
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Cite: APA BibTeX
Schoeneboom, R. (2024). Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer. Touchpoint - Designing from Within, 15 (3), 28-33. doi:10.30819/touchpoint.15-3.06
@article{Schoeneboom_2024,
doi = {10.30819/touchpoint.15-3.06},
url = {https://doi.org/10.30819/touchpoint.15-3.06},
year = 2024,
publisher = {Logos Verlag Berlin},
volume = {15},
number = {3},
pages = {28-33},
author = {Roman Schoeneboom},
title = {Navigating the Corporate Jungle : Tips I wish I knew when starting as an in-house designer},
journal = {Touchpoint - Designing from Within}
}
Abstract
Embarking on a career as an in-house service designer is both
exciting and challenging. It’s not just about creating aesthetically
pleasing touchpoints, but about integrating holistic design
solutions into the corporate ecosystem. As a service designer,
your role goes beyond individual interfaces – you’ll need to
consider end-to-end customer journeys, optimise internal
processes and collaborate with multiple departments to ensure
seamless service delivery. This requires building relationships
with key stakeholders, understanding organisational dynamics
and aligning your work with broader business goals.