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Touchpoint
p-ISSN: 1868-6052
e-ISSN: 2940-2778
 |
Blazing a Trail for Service Design in the City of MalmöChristina LindebergTouchpoint - Designing from Within 15 No. 3 (2024)https://doi.org/10.30819/touchpoint.15-3.02 pp: 12-15 2024-12-06 |
Lindeberg, C. (2024). Blazing a Trail for Service Design in the City of Malmö. Touchpoint - Designing from Within, 15 (3), 12-15. doi:10.30819/touchpoint.15-3.02
@article{Lindeberg_2024,
doi = {10.30819/touchpoint.15-3.02},
url = {https://doi.org/10.30819/touchpoint.15-3.02},
year = 2024,
publisher = {Logos Verlag Berlin},
volume = {15},
number = {3},
pages = {12-15},
author = {Christina Lindeberg},
title = {Blazing a Trail for Service Design in the City of Malmö},
journal = {Touchpoint - Designing from Within}
}
url = {https://doi.org/10.30819/touchpoint.15-3.02},
year = 2024,
publisher = {Logos Verlag Berlin},
volume = {15},
number = {3},
pages = {12-15},
author = {Christina Lindeberg},
title = {Blazing a Trail for Service Design in the City of Malmö},
journal = {Touchpoint - Designing from Within}
Abstract
It is inspiring to see public institutions embracing service design at scale. However, for those within less mature organisations, such examples may feel distant or difficult to apply. This article aims to support and empower service design champions in organisations which are just beginning their service design journey.
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